Privacy Policy

Last Updated: January 3, 2025
Effective Date: January 11, 2024
Welcome to Mosstalk Pro App services provided by New Tran Information Technology (Shenzhen) Co., Ltd.（hereinafter referred to as “we”）. We are committed to providing you with the best translation experience and take your privacy very seriously. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Types of Information We Collect：
We may collect the following types of personal information:
Device Information： Such as your device model, operating system version, and mobile device identifier.
Usage Information： Such as how, when, and how often you use the translation software.
Translation Content： Such as the text you input, translation results, and voice inputs.
Log Information： Such as the date and time you use the translation software, and information when the software crashes.
Clipboard Information： When you use our voice translation/voice recognition/text translation services, we may access your clipboard data to quickly display and paste the recognition/translation results.
Location Information： The app requires Bluetooth hardware to work. When you connect to Bluetooth devices, we will collect location data (precise or approximate location) to search for nearby Bluetooth devices and automatically connect to BLE Bluetooth devices, enhancing the user experience.
2. Use of Information
We collect your personal information to provide, maintain, and improve our translation software services. We may use your personal information for the following purposes:
To provide translation services, including language detection and text translation.
To maintain and improve our translation software services, such as detecting and resolving technical issues.
To analyze usage to improve our translation software services and provide a better user experience.
To communicate with you, such as sending service notices, technical updates, or marketing materials.
3. Information Sharing
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information with the following types of third parties:
Service Providers: We may collaborate with third parties to provide translation software services, and these third parties may have access to your personal information.
Legal Requirements: We may disclose your personal information in response to legal requirements or government requests.
Security Protections: We may share your personal information with third parties based on legal requirements or technical necessity to protect our rights, property, or safety.
4. Information Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include the use of encryption technologies, access control, and authentication.
5. Other Terms
We may update this Privacy Policy from time to time to reflect our practices and services. We encourage you to review this Privacy Policy regularly to understand how we protect your personal information.
If you have any questions or concerns about our Privacy Policy, please feel free to contact us.
Technical Support Email: support@newtranx.com
6. Appendix: Third-Party SDK Information Sharing List
SDK Name
Usage Scenario
Purpose
Third-Party Personal Information Handling Rules
Sharing Method
Third-Party Entity
WeChat Pay
Providing payment method for hardware device top-ups
Offering payment functionality
https://pay.weixin.qq.com/index.php/public/apply_sign/protocol_v2
SDK collection
Tenpay Payment Technology Co., Ltd.
Alipay
Providing payment method for hardware device top-ups
Offering payment functionality
SDK collection
Ant Group (Hangzhou) Information Technology Co., Ltd.
Google Pay
Providing payment method for hardware device top-ups
Offering payment functionality
SDK collection
Google LLC
Zego
Providing voice/video call translation service for users
Providing better calling experience
 https://www.zego.im/privacy
SDK collection
Zego Technology Co., Ltd.
Youdao
Providing translation service for users
Offering better voice translation service
https://c.youdao.com/dict/law/youdao_agreement/privacy.html
SDK collection
NetEase Youdao Information Technology (Beijing) Co., Ltd.
Baidu
Providing translation service for users
Offering better voice translation service
SDK collection
Baidu Online Network Technology (Beijing) Co., Ltd.
iFlytek
Providing translation service for users
Offering better voice translation service
SDK collection
iFlytek Co., Ltd.
Alibaba
Providing translation service for users
Offering better voice translation service
SDK collection
Alibaba Cloud Computing Ltd.
Microsoft
Providing translation service for users
Offering better voice translation service
SDK collection
Microsoft Corporation
Google
Providing translation service for users
Offering better voice translation service
SDK collection
Google LLC